We want you to be able to test your new Groundies in everyday life with complete peace of mind – and without any risk.
If you find that they’re not quite the right fit for you, you can easily return them within 14 days.
Important: For your return to qualify under the 14-day test guarantee, it must be registered no later than 14 days after delivery. This option will only be available in the returns portal during that period.
Simply register your return via our returns portal and select “14-day test guarantee” as the reason for return.
Once your return has been registered successfully, you will receive your return label along with all further instructions.
If you have any questions, you can contact our Customer Support Team anytime via our contact form – we’ll be happy to help.