Honest. Respectful. Helpful.
Reviews are most valuable when they’re based on genuine experiences. They help others find the right product – and help us improve. To keep reviews fair and useful, we ask you to follow a few simple guidelines:
What makes a good review
Share your own experience.
Tell us how you wear your Groundies, when and where you use them, and what stands out to you. Whether it’s the fit, the materials, or the feeling when walking – every detail helps.Be specific.
General statements are nice, but specific insights are more helpful. Write about what exactly you like or what didn’t work for you.Stay fair.
Constructive criticism is welcome, personal attacks are not. We encourage respectful communication – even when something doesn’t meet expectations.No advertising.
Reviews aren’t a place for promotion. Please avoid links, discount codes, or mentions of other brands.Protect your privacy.
Don’t share personal details – neither your own nor anyone else’s. This includes addresses, phone numbers, order numbers, or email addresses.
When we don’t publish a review
We reserve the right to withhold or remove reviews that:
contain offensive, discriminatory, or hateful content,
include false or damaging statements,
glorify violence, crime, or hate,
contain advertising, spam, or paid content,
share personal data or third-party content,
or violate applicable laws or our terms of use.
These rules apply to all reviews – both positive and negative.
A quick tip
If you’d like to share feedback that shouldn’t appear publicly (for example, regarding a service case or complaint), please contact our customer support directly. This helps us address your concern more quickly.
Why we do this
We want our review platform to remain genuine. Every honest experience helps us improve our products – and keeps Groundies a community you can trust.
Thank you for sharing your experience.