Skip to main content

Submit a request

Submit a request

Groundies (EU)
Order

Articles in this section

How long do I have to use the 14-day-test-guarantee?
What is the 14-day-test-guarantee?
How can I place an order?
Do I need to create an account to order?
Can I change or cancel my order after placing it?
Has my order been received by you?
How can I track my order?
Is there a minimum order value?
Can I have my order delivered to a different address?
I didn’t receive an order confirmation – what can I do?

See more

Can I place an order via phone or email?

July 28, 2025 16:24 Updated

No, at the moment we only accept orders through our online shop. This ensures a safe and smooth process – for both you and us.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

Can I change or cancel my order after placing it?
How do I get my refund?
My return was shipped more than 14 days ago. What should I do?
I didn’t receive an order confirmation – what can I do?
How can I place an order?

Privacy Policy Terms Right of withdrawal

Deutsch