We’re very sorry – mistakes like this shouldn’t happen. We’ll make sure you receive the correct or undamaged item as quickly as possible.
Please contact our customer service team using the contact form and send us 1 to 3 photos clearly showing the damage or incorrect item. This will help us review the case quickly and assist you without delay.
You can of course return the affected item to us free of charge. We sincerely apologize for the inconvenience and will take care of a prompt solution!